Call Center

Phone: 502-595-3060

Hours: Monday - Friday, 7:30 a.m. - 11:30 p.m.

The Call Center provides information about District Court traffic, misdemeanor and felony cases, including court dates, court locations, bond information, fines and court costs. Payments can be made 24 hours a day by calling 866-396-1751. Citation and/or case number is required for phone payments.

Acceptable Forms of Payment for the Call Center

The Call Center accepts payment for fines and costs by American Express, Discover, Visa and Mastercard credit cards and most debit cards (convenience fees do apply). You can also pay by eCheck, which uses bank routing and account number information for due or past due citations that are considered still payable.

Due to the high volume of calls to the Call Center, you may experience a busy signal or a delay. You may find it easier to reach a customer service representative after 4 p.m., when the call volume drops.